Cabin steward job description1/14/2024 ![]() As our Company grows, so will our need for loyal, skilled management and, therefore, Housekeeping personnel have every opportunity of promotion to higher positions.This Job Description does not complete all details but is meant to be used as a general guideline, especially for new crew members.She must attend meetings and training sessions called by her Superior.The Cabin Stewardess will take part in linen handling and looking after inventories directed by the Hotel Manager.Attend pre-flight briefings on duties and requirements of upcoming flights. She takes special care when handling Company equipment and working material. Job Role Key Information Assist passengers with unique needs.Lost and found items are to be turned into the Purser's Office and include date, cabin number or place found.After passengers have disembarked, she cleans the cabins immediately.She should pay special attention to passengers until they have left the cabins for departure.It is essential that passengers are informed about procedures and timing of events in connection with disembarkation.Our Flight Attendants are the face of Qantas - taking whats best about Australias lifestyle, attitude and. Do not use the key to knock on the door, if there is no answer the cabin may be entered. Qantas Cabin Crew UK Cabin Crew represent Qantas in the air and deliver best in class service and customer care ensuring the safety of Qantas customers whilst making them feel at home, even while theyre thousands of feet in the air. Before entering a cabin, she should knock on the door and announce "Housekeeping".She should greet passengers at all times in a friendly manner.They possess the training to handle emergency and security situations. ![]() Empty cabins must always be in order and not be used for storage purposes. Cabin Crew are responsible for the safety, welfare and comfort of air travel passengers.She should place the appropriate information material in each cabin.She must always report passenger complaints to the Housekeeper without delay.During the voyage the Stewardess will closely adhere to the working instructions and routines set by the Hotel Manager/Housekeeper.Never discuss internal Company matters with passengers. She must use her personal judgement as to how much information to provide.If appropriate, she should ask passengers if they feel comfortable and be briefed on meal hours, bar activities etc.A courteous verbal introduction should be made at the beginning of a cruise and the Stewardess should acquaint each one of her passengers with the general shipboard information.It is important that passengers are received graciously and friendly.The cleaning must be of the highest standard and be strictly in accordance with the routines and instructions set by the Company and the Hotel Manager.Prior to passenger embarkation the Cabin Stewardess will clean the cabins and corridors in such a way that no trace will appear of the previous occupants.She cleans the cabins according to the instructions of the Housekeeper/Hotel Manager.The Cabin Stewardess will report to work at the prescribed starting time.
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